4/1/2024 0 Comments Dashlane premium familyThis win was possible because our team chose to listen and act on new ideas. Not only did we discover this was indeed an improvement to the customer experience it also reduced the complexity of the implementation. ![]() The idea was to enable the Family Admin to more easily invite new users into the Family Plan by sharing a public link (rather than sending an email to specific people). We decided to take the idea seriously and do a technical spike (investigation) to test its feasibility and market fit. There’s no damage done if the experiment does not work. For example, in one of our meetings an idea came up to improve the usability of Family Plan.
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